Customer Service and Tech Support Specialist - Upwork
We are a SaaS company that develops products for the Insurance industry. Our clients will call in with everything from Login issues, System training issues, tech. and error issues, etc. Looking for someone who has patience, take the initiative and is proactive not reactive. Someone who will play the detective until the answer is rectified. We are looking for someone who can ask for assistance when needed and knows how to communicate with a team. We are currently using a multitude of software packages including HubSpot, Zendesk and Fresh desk as well as Slack and Teams.Hourly Range: $18.00-$30.00 Posted On: June 24, 2024 16:55 UTCCategory: Tech SupportSkills:Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support Skills: Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support Location Requirement: Only freelancers located in the United States may apply. Country: United States click to apply
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We are a SaaS company that develops products for the Insurance industry. Our clients will call in with everything from Login issues, System training issues, tech. and error issues, etc. Looking for someone who has patience, take the initiative and is proactive not reactive. Someone who will play the detective until the answer is rectified. We are looking for someone who can ask for assistance when needed and knows how to communicate with a team.
We are currently using a multitude of software packages including HubSpot, Zendesk and Fresh desk as well as Slack and Teams.
Hourly Range: $18.00-$30.00
Posted On: June 24, 2024 16:55 UTC
Category: Tech Support
Skills:Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support
Skills: Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support
Location Requirement: Only freelancers located in the United States may apply.
Country: United States
click to apply
We are currently using a multitude of software packages including HubSpot, Zendesk and Fresh desk as well as Slack and Teams.
Hourly Range: $18.00-$30.00
Posted On: June 24, 2024 16:55 UTC
Category: Tech Support
Skills:Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support
Skills: Finance & Accounting, Tech & IT, English, HubSpot, Freshdesk, Customer Support, Ticketing System, Zendesk, Incident Management, Email Support
Location Requirement: Only freelancers located in the United States may apply.
Country: United States
click to apply
